Website Privacy Policy
Last Updated: September 15, 2025
This Website Privacy Policy describes how Connective Cortex Pvt. Ltd. (“Company”) collects, uses, and protects information when Users access mysimplifyapp.com (“Website”).
1. Information Collected
Only information submitted via the contact form (name, email, and message) is collected. No analytics, cookies, or marketing data are collected.
2. Use of Information
Information is used solely to respond to User inquiries and will not be retained longer than necessary.
3. Cookies and Tracking
The Website does not use analytics or advertising cookies. Only minimal authentication cookies may be used for secure login functionality.
4. Data Security
Information submitted via the Website is transmitted securely and accessed only by authorized personnel.
5. Governing Law
This Policy is governed by the laws of India, with jurisdiction in the courts of Udupi, Karnataka, India.
6. Changes
We may revise this Policy periodically. Updates will be posted with a revised “Last Updated” date.
App Privacy Policy
Last Updated: September 15, 2025
This App Privacy Policy (“Policy”) describes how Connective Cortex Pvt. Ltd. (“Company”) collects, processes, and safeguards personal data of users (“Users”) of the Simplify mobile application (“App”).
1. Data Collected
We collect login credentials (Google/Apple login data or email and password), profile information (name, gender, DOB, manual location, height, weight, goals, dietary preferences, hydration goals, menstrual cycle data), and User-provided fitness, nutrition, and hydration logs. Interaction data may also be collected for service improvement. Sensitive health-related data is processed strictly for providing App functionality.
2. Data Not Collected
We do not collect GPS data, IP addresses, or device identifiers. No advertising or analytics SDKs are used.
3. Data Storage and Security
All User data is stored securely on AWS (Asia Pacific – Mumbai, India), with encryption at rest and in transit.
4. Data Sharing
We do not sell or trade User data. Data may be disclosed only to comply with legal obligations.
5. User Rights
Users may request access, correction, deletion, or export of their data, and may withdraw consent. Opt-out from notifications and promotional emails is available.
6. Data Retention
Data is retained no longer than one year after subscription cancellation, unless deletion is requested earlier.
7. Children
The App is not for individuals under 18. Data from minors will be deleted upon discovery.
8. Payments
All payments are processed by Google Play Store or Apple App Store. The App does not store payment data.
9. Health-Related Data
We process health-related data only for providing App functionality. We comply with GDPR standards for EU users but are not a HIPAA-covered entity.
10. Medical Disclaimer
The App provides general wellness guidance only. It does not provide medical advice, diagnosis, or treatment.
11. Third-Party Services
The App integrates only Google/Apple login services and Noemailer for communications. No advertising, analytics, or third-party sharing occurs.
12. App Store Compliance
The App complies with Google Play and Apple App Store requirements. Subscriptions, payments, and cancellations are managed solely via app store systems.
13. User Consent
By using the App, Users consent to data collection and processing as described herein. Consent may be withdrawn at any time, though functionality may be limited.
14. Changes to Disclaimer
The Company reserves the right to update medical or health-related disclaimers to reflect current knowledge or regulations.
15. No Guarantee
The Company does not guarantee uninterrupted App operation or specific wellness outcomes.
16. User Responsibility
Users are responsible for providing accurate information and for seeking medical advice where appropriate.
17. Data Processing and International Transfers
User data may be transferred outside India as part of AWS operations. Safeguards, including Standard Contractual Clauses approved by the European Commission, are applied to ensure adequate protection. GDPR rights (access, correction, erasure, portability, objection) are upheld for EU/EEA Users.
18. California Privacy Rights (CCPA/CPRA)
California residents have rights under the CCPA/CPRA, including access, correction, deletion, and opting out of data sale (not applicable as we do not sell data). Requests may be submitted via support or email.
19. Changes
We may update this Policy. Significant changes will be communicated via in-app notification or email.
20. Governing Law
This Policy is governed by the laws of India. Disputes fall under the courts of Udupi, Karnataka, India.